If you are having an issue that affects your ability to play the game such as crashing or performance problems, here are a few steps you can take before reporting the problem:
- Ensure that your iPad meets Don't Starve: Pocket Edition's device and OS requirements.
- Fully restart your iPad, uninstall the app, then re-install it to see if that resolves the issue.
- If you have other apps running in the background while trying to play Don't Starve: Pocket Edition, please close these background apps as they may be interfering with the game.
If your device meets the game's requirements and your are still encountering issues after trying the steps above, please contact us with your iPad’s device information (here's a tool that can help you determine your iDevice's system information: https://appsto.re/es/A4wND.i) and your iPad's model number and we will do our best to help.
Device Incompatible With Don't Starve: Pocket Edition
As noted on the game's app page, Don't Starve: Pocket Edition requires at least an iPad 3, or iPad mini 2. Due to memory constraints, the game will not run on iPad 1, iPad 2, or iPad mini (1st gen) devices.
If you purchased this on an unsupported or incompatible device, you can visit Apple Support to request a refund: https://www.apple.com/emea/support/itunes/contact.html